Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 05604
VM0005604Membermember5604@example.test · +601110005604 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
79
Current loyalty balance
Lifetime Spend
RM 99
Across 1 visits
Total Visits
1
Since 2026-06-13
Average Order Value
RM 118
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
100d
2026-07-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
79 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-01 · OPLUMO Outlet 12
Outlet purchase
2026-06-19 · Member activity · RM 88.50
App session
2026-06-07 · OPLUMO Outlet 12
Points credited
2026-05-26 · Member activity · RM 100.30
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 12
Outlet purchase
2026-05-02 · Member activity · RM 112.10
Points credited
2026-04-20 · OPLUMO Outlet 12
Outlet purchase
2026-04-08 · Member activity · RM 123.90