Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 05598
VM0005598Membermember5598@example.test · +601110005598 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted In
Points Balance
241
Current loyalty balance
Lifetime Spend
RM 302
Across 3 visits
Total Visits
3
Since 2026-05-13
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
113d
2026-06-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
241 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-18 · OPLUMO Outlet 6
Outlet purchase
2026-06-06 · Member activity · RM 75.75
App session
2026-05-25 · OPLUMO Outlet 6
Points credited
2026-05-13 · Member activity · RM 85.85
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 6
Outlet purchase
2026-04-19 · Member activity · RM 95.95
Points credited
2026-04-07 · OPLUMO Outlet 6
Outlet purchase
2026-03-26 · Member activity · RM 106.05