Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 05597
VM0005597Silvermember5597@example.test · +601110005597 · Preferred outlet: OPLUMO Outlet 5
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,552
Current loyalty balance
Lifetime Spend
RM 1,941
Across 14 visits
Total Visits
14
Since 2026-02-04
Average Order Value
RM 158
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
13d
2026-09-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,552 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 5
Outlet purchase
2026-09-14 · Member activity · RM 118.50
App session
2026-09-02 · OPLUMO Outlet 5
Points credited
2026-08-21 · Member activity · RM 134.30
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 5
Outlet purchase
2026-07-28 · Member activity · RM 150.10
Points credited
2026-07-16 · OPLUMO Outlet 5
Outlet purchase
2026-07-04 · Member activity · RM 165.90