Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 05592
VM0005592Silvermember5592@example.test · +601110005592 · Preferred outlet: OPLUMO Outlet 17
High ValueWeekend
Consent Status
Opted In
Points Balance
2,084
Current loyalty balance
Lifetime Spend
RM 2,606
Across 38 visits
Total Visits
38
Since 2024-08-15
Average Order Value
RM 76
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
119d
2026-06-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,084 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-12 · OPLUMO Outlet 17
Outlet purchase
2026-05-31 · Member activity · RM 57.00
App session
2026-05-19 · OPLUMO Outlet 17
Points credited
2026-05-07 · Member activity · RM 64.60
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 17
Outlet purchase
2026-04-13 · Member activity · RM 72.20
Points credited
2026-04-01 · OPLUMO Outlet 17
Outlet purchase
2026-03-20 · Member activity · RM 79.80