Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 05589
VM0005589Platinummember5589@example.test · +601110005589 · Preferred outlet: OPLUMO Outlet 14
New JoinerHigh Value
Consent Status
Opted In
Points Balance
5,104
Current loyalty balance
Lifetime Spend
RM 6,381
Across 42 visits
Total Visits
42
Since 2024-05-31
Average Order Value
RM 170
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
123d
2026-06-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,104 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-08 · OPLUMO Outlet 14
Outlet purchase
2026-05-27 · Member activity · RM 127.50
App session
2026-05-15 · OPLUMO Outlet 14
Points credited
2026-05-03 · Member activity · RM 144.50
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 14
Outlet purchase
2026-04-09 · Member activity · RM 161.50
Points credited
2026-03-28 · OPLUMO Outlet 14
Outlet purchase
2026-03-16 · Member activity · RM 178.50