Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 05588
VM0005588Goldmember5588@example.test · +601110005588 · Preferred outlet: OPLUMO Outlet 13
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,845
Current loyalty balance
Lifetime Spend
RM 3,557
Across 39 visits
Total Visits
39
Since 2024-08-13
Average Order Value
RM 77
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
103d
2026-06-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,845 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-28 · OPLUMO Outlet 13
Outlet purchase
2026-06-16 · Member activity · RM 57.75
App session
2026-06-04 · OPLUMO Outlet 13
Points credited
2026-05-23 · Member activity · RM 65.45
Win-back campaign delivered
2026-05-11 · OPLUMO Outlet 13
Outlet purchase
2026-04-29 · Member activity · RM 73.15
Points credited
2026-04-17 · OPLUMO Outlet 13
Outlet purchase
2026-04-05 · Member activity · RM 80.85