Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 05585
VM0005585Membermember5585@example.test · +601110005585 · Preferred outlet: OPLUMO Outlet 10
FamilyDelivery
Consent Status
Opted In
Points Balance
173
Current loyalty balance
Lifetime Spend
RM 217
Across 4 visits
Total Visits
4
Since 2026-04-12
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
126d
2026-06-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
173 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-05 · OPLUMO Outlet 10
Outlet purchase
2026-05-24 · Member activity · RM 44.25
App session
2026-05-12 · OPLUMO Outlet 10
Points credited
2026-04-30 · Member activity · RM 50.15
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 10
Outlet purchase
2026-04-06 · Member activity · RM 56.05
Points credited
2026-03-25 · OPLUMO Outlet 10
Outlet purchase
2026-03-13 · Member activity · RM 61.95