Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 05584
VM0005584Goldmember5584@example.test · +601110005584 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted In
Points Balance
2,577
Current loyalty balance
Lifetime Spend
RM 3,222
Across 38 visits
Total Visits
38
Since 2024-07-17
Average Order Value
RM 90
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
148d
2026-05-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,577 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 9
Outlet purchase
2026-05-02 · Member activity · RM 67.50
App session
2026-04-20 · OPLUMO Outlet 9
Points credited
2026-04-08 · Member activity · RM 76.50
Win-back campaign delivered
2026-03-27 · OPLUMO Outlet 9
Outlet purchase
2026-03-15 · Member activity · RM 85.50
Points credited
2026-03-03 · OPLUMO Outlet 9
Outlet purchase
2026-02-19 · Member activity · RM 94.50