Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 05579
VM0005579Membermember5579@example.test · +601110005579 · Preferred outlet: OPLUMO Outlet 4
WeekendApp User
Consent Status
Opted Out
Points Balance
393
Current loyalty balance
Lifetime Spend
RM 492
Across 4 visits
Total Visits
4
Since 2026-07-07
Average Order Value
RM 128
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
40d
2026-08-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
393 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 4
Outlet purchase
2026-08-18 · Member activity · RM 96.00
App session
2026-08-06 · OPLUMO Outlet 4
Points credited
2026-07-25 · Member activity · RM 108.80
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 4
Outlet purchase
2026-07-01 · Member activity · RM 121.60
Points credited
2026-06-19 · OPLUMO Outlet 4
Outlet purchase
2026-06-07 · Member activity · RM 134.40