Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 05568
VM0005568Membermember5568@example.test · +601110005568 · Preferred outlet: OPLUMO Outlet 10
High ValueWeekend
Consent Status
Opted In
Points Balance
769
Current loyalty balance
Lifetime Spend
RM 961
Across 24 visits
Total Visits
24
Since 2025-06-06
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
76d
2026-07-25
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
769 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 10
Outlet purchase
2026-07-13 · Member activity · RM 27.75
App session
2026-07-01 · OPLUMO Outlet 10
Points credited
2026-06-19 · Member activity · RM 31.45
Win-back campaign delivered
2026-06-07 · OPLUMO Outlet 10
Outlet purchase
2026-05-26 · Member activity · RM 35.15
Points credited
2026-05-14 · OPLUMO Outlet 10
Outlet purchase
2026-05-02 · Member activity · RM 38.85