Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 05556
VM0005556Membermember5556@example.test · +601110005556 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
415
Current loyalty balance
Lifetime Spend
RM 520
Across 3 visits
Total Visits
3
Since 2026-03-20
Average Order Value
RM 153
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
167d
2026-04-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
415 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 15
Outlet purchase
2026-04-13 · Member activity · RM 114.75
App session
2026-04-01 · OPLUMO Outlet 15
Points credited
2026-03-20 · Member activity · RM 130.05
Win-back campaign delivered
2026-03-08 · OPLUMO Outlet 15
Outlet purchase
2026-02-24 · Member activity · RM 145.35
Points credited
2026-02-12 · OPLUMO Outlet 15
Outlet purchase
2026-01-31 · Member activity · RM 160.65