Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 05550
VM0005550Goldmember5550@example.test · +601110005550 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted Out
Points Balance
4,466
Current loyalty balance
Lifetime Spend
RM 5,583
Across 36 visits
Total Visits
36
Since 2024-08-25
Average Order Value
RM 165
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
145d
2026-05-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,466 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 9
Outlet purchase
2026-05-05 · Member activity · RM 123.75
App session
2026-04-23 · OPLUMO Outlet 9
Points credited
2026-04-11 · Member activity · RM 140.25
Win-back campaign delivered
2026-03-30 · OPLUMO Outlet 9
Outlet purchase
2026-03-18 · Member activity · RM 156.75
Points credited
2026-03-06 · OPLUMO Outlet 9
Outlet purchase
2026-02-22 · Member activity · RM 173.25