Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 05545
VM0005545Silvermember5545@example.test · +601110005545 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted In
Points Balance
1,074
Current loyalty balance
Lifetime Spend
RM 1,344
Across 33 visits
Total Visits
33
Since 2024-10-26
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
137d
2026-05-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,074 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 4
Outlet purchase
2026-05-13 · Member activity · RM 26.25
App session
2026-05-01 · OPLUMO Outlet 4
Points credited
2026-04-19 · Member activity · RM 29.75
Win-back campaign delivered
2026-04-07 · OPLUMO Outlet 4
Outlet purchase
2026-03-26 · Member activity · RM 33.25
Points credited
2026-03-14 · OPLUMO Outlet 4
Outlet purchase
2026-03-02 · Member activity · RM 36.75