Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 05541
VM0005541Silvermember5541@example.test · +601110005541 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,992
Current loyalty balance
Lifetime Spend
RM 2,490
Across 29 visits
Total Visits
29
Since 2025-04-28
Average Order Value
RM 85
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
25d
2026-09-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,992 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 17
Outlet purchase
2026-09-02 · Member activity · RM 63.75
App session
2026-08-21 · OPLUMO Outlet 17
Points credited
2026-08-09 · Member activity · RM 72.25
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 17
Outlet purchase
2026-07-16 · Member activity · RM 80.75
Points credited
2026-07-04 · OPLUMO Outlet 17
Outlet purchase
2026-06-22 · Member activity · RM 89.25