Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 05530
VM0005530Goldmember5530@example.test · +601110005530 · Preferred outlet: OPLUMO Outlet 6
LunchNew Joiner
Consent Status
Opted Out
Points Balance
4,143
Current loyalty balance
Lifetime Spend
RM 5,179
Across 45 visits
Total Visits
45
Since 2024-05-07
Average Order Value
RM 122
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
93d
2026-07-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,143 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-08 · OPLUMO Outlet 6
Outlet purchase
2026-06-26 · Member activity · RM 91.50
App session
2026-06-14 · OPLUMO Outlet 6
Points credited
2026-06-02 · Member activity · RM 103.70
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 6
Outlet purchase
2026-05-09 · Member activity · RM 115.90
Points credited
2026-04-27 · OPLUMO Outlet 6
Outlet purchase
2026-04-15 · Member activity · RM 128.10