Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 00553
VM0000553Silvermember553@example.test · +601110000553 · Preferred outlet: OPLUMO Outlet 10
FamilyDelivery
Consent Status
Opted In
Points Balance
1,656
Current loyalty balance
Lifetime Spend
RM 2,071
Across 41 visits
Total Visits
41
Since 2024-05-08
Average Order Value
RM 54
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
164d
2026-04-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,656 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 10
Outlet purchase
2026-04-16 · Member activity · RM 40.50
App session
2026-04-04 · OPLUMO Outlet 10
Points credited
2026-03-23 · Member activity · RM 45.90
Win-back campaign delivered
2026-03-11 · OPLUMO Outlet 10
Outlet purchase
2026-02-27 · Member activity · RM 51.30
Points credited
2026-02-15 · OPLUMO Outlet 10
Outlet purchase
2026-02-03 · Member activity · RM 56.70