Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 05517
VM0005517Goldmember5517@example.test · +601110005517 · Preferred outlet: OPLUMO Outlet 10
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,131
Current loyalty balance
Lifetime Spend
RM 3,914
Across 42 visits
Total Visits
42
Since 2024-05-13
Average Order Value
RM 112
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
141d
2026-05-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,131 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 10
Outlet purchase
2026-05-09 · Member activity · RM 84.00
App session
2026-04-27 · OPLUMO Outlet 10
Points credited
2026-04-15 · Member activity · RM 95.20
Win-back campaign delivered
2026-04-03 · OPLUMO Outlet 10
Outlet purchase
2026-03-22 · Member activity · RM 106.40
Points credited
2026-03-10 · OPLUMO Outlet 10
Outlet purchase
2026-02-26 · Member activity · RM 117.60