Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 05515
VM0005515Membermember5515@example.test · +601110005515 · Preferred outlet: OPLUMO Outlet 8
WeekendApp User
Consent Status
Opted In
Points Balance
910
Current loyalty balance
Lifetime Spend
RM 1,139
Across 42 visits
Total Visits
42
Since 2024-09-09
Average Order Value
RM 26
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
22d
2026-09-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
910 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-17 · OPLUMO Outlet 8
Outlet purchase
2026-09-05 · Member activity · RM 19.50
App session
2026-08-24 · OPLUMO Outlet 8
Points credited
2026-08-12 · Member activity · RM 22.10
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 8
Outlet purchase
2026-07-19 · Member activity · RM 24.70
Points credited
2026-07-07 · OPLUMO Outlet 8
Outlet purchase
2026-06-25 · Member activity · RM 27.30