Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 05509
VM0005509Membermember5509@example.test · +601110005509 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
403
Current loyalty balance
Lifetime Spend
RM 505
Across 14 visits
Total Visits
14
Since 2026-02-16
Average Order Value
RM 36
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
1d
2026-10-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
403 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 2
Outlet purchase
2026-09-26 · Member activity · RM 27.00
App session
2026-09-14 · OPLUMO Outlet 2
Points credited
2026-09-02 · Member activity · RM 30.60
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 2
Outlet purchase
2026-08-09 · Member activity · RM 34.20
Points credited
2026-07-28 · OPLUMO Outlet 2
Outlet purchase
2026-07-16 · Member activity · RM 37.80