Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 05506
VM0005506Goldmember5506@example.test · +601110005506 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,348
Current loyalty balance
Lifetime Spend
RM 4,186
Across 24 visits
Total Visits
24
Since 2025-07-23
Average Order Value
RM 169
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
29d
2026-09-10
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,348 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 16
Outlet purchase
2026-08-29 · Member activity · RM 126.75
App session
2026-08-17 · OPLUMO Outlet 16
Points credited
2026-08-05 · Member activity · RM 143.65
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 16
Outlet purchase
2026-07-12 · Member activity · RM 160.55
Points credited
2026-06-30 · OPLUMO Outlet 16
Outlet purchase
2026-06-18 · Member activity · RM 177.45