Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 05500
VM0005500Goldmember5500@example.test · +601110005500 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,844
Current loyalty balance
Lifetime Spend
RM 3,555
Across 40 visits
Total Visits
40
Since 2024-07-29
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
100d
2026-07-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,844 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-01 · OPLUMO Outlet 10
Outlet purchase
2026-06-19 · Member activity · RM 75.75
App session
2026-06-07 · OPLUMO Outlet 10
Points credited
2026-05-26 · Member activity · RM 85.85
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 10
Outlet purchase
2026-05-02 · Member activity · RM 95.95
Points credited
2026-04-20 · OPLUMO Outlet 10
Outlet purchase
2026-04-08 · Member activity · RM 106.05