Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 05493
VM0005493Silvermember5493@example.test · +601110005493 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
1,948
Current loyalty balance
Lifetime Spend
RM 2,435
Across 34 visits
Total Visits
34
Since 2025-02-21
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
1d
2026-10-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,948 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 3
Outlet purchase
2026-09-26 · Member activity · RM 44.25
App session
2026-09-14 · OPLUMO Outlet 3
Points credited
2026-09-02 · Member activity · RM 50.15
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 3
Outlet purchase
2026-08-09 · Member activity · RM 56.05
Points credited
2026-07-28 · OPLUMO Outlet 3
Outlet purchase
2026-07-16 · Member activity · RM 61.95