Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 05492
VM0005492Platinummember5492@example.test · +601110005492 · Preferred outlet: OPLUMO Outlet 2
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
5,894
Current loyalty balance
Lifetime Spend
RM 7,368
Across 44 visits
Total Visits
44
Since 2024-08-10
Average Order Value
RM 178
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
16d
2026-09-23
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,894 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 2
Outlet purchase
2026-09-11 · Member activity · RM 133.50
App session
2026-08-30 · OPLUMO Outlet 2
Points credited
2026-08-18 · Member activity · RM 151.30
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 2
Outlet purchase
2026-07-25 · Member activity · RM 169.10
Points credited
2026-07-13 · OPLUMO Outlet 2
Outlet purchase
2026-07-01 · Member activity · RM 186.90