Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 05484
VM0005484Silvermember5484@example.test · +601110005484 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
1,870
Current loyalty balance
Lifetime Spend
RM 2,338
Across 21 visits
Total Visits
21
Since 2025-04-30
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
167d
2026-04-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,870 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 11
Outlet purchase
2026-04-13 · Member activity · RM 82.50
App session
2026-04-01 · OPLUMO Outlet 11
Points credited
2026-03-20 · Member activity · RM 93.50
Win-back campaign delivered
2026-03-08 · OPLUMO Outlet 11
Outlet purchase
2026-02-24 · Member activity · RM 104.50
Points credited
2026-02-12 · OPLUMO Outlet 11
Outlet purchase
2026-01-31 · Member activity · RM 115.50