Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 05478
VM0005478Goldmember5478@example.test · +601110005478 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted In
Points Balance
2,584
Current loyalty balance
Lifetime Spend
RM 3,230
Across 34 visits
Total Visits
34
Since 2024-11-26
Average Order Value
RM 80
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
88d
2026-07-13
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
2,584 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 5
Outlet purchase
2026-07-01 · Member activity · RM 60.00
App session
2026-06-19 · OPLUMO Outlet 5
Points credited
2026-06-07 · Member activity · RM 68.00
Win-back campaign delivered
2026-05-26 · OPLUMO Outlet 5
Outlet purchase
2026-05-14 · Member activity · RM 76.00
Points credited
2026-05-02 · OPLUMO Outlet 5
Outlet purchase
2026-04-20 · Member activity · RM 84.00