Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 05473
VM0005473Membermember5473@example.test · +601110005473 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted In
Points Balance
629
Current loyalty balance
Lifetime Spend
RM 787
Across 8 visits
Total Visits
8
Since 2026-03-03
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
94d
2026-07-07
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
629 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-07 · OPLUMO Outlet 17
Outlet purchase
2026-06-25 · Member activity · RM 72.00
App session
2026-06-13 · OPLUMO Outlet 17
Points credited
2026-06-01 · Member activity · RM 81.60
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 17
Outlet purchase
2026-05-08 · Member activity · RM 91.20
Points credited
2026-04-26 · OPLUMO Outlet 17
Outlet purchase
2026-04-14 · Member activity · RM 100.80