Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 05472
VM0005472Silvermember5472@example.test · +601110005472 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted Out
Points Balance
1,102
Current loyalty balance
Lifetime Spend
RM 1,378
Across 8 visits
Total Visits
8
Since 2026-03-06
Average Order Value
RM 164
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
91d
2026-07-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,102 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 16
Outlet purchase
2026-06-28 · Member activity · RM 123.00
App session
2026-06-16 · OPLUMO Outlet 16
Points credited
2026-06-04 · Member activity · RM 139.40
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 16
Outlet purchase
2026-05-11 · Member activity · RM 155.80
Points credited
2026-04-29 · OPLUMO Outlet 16
Outlet purchase
2026-04-17 · Member activity · RM 172.20