Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 05471
VM0005471Membermember5471@example.test · +601110005471 · Preferred outlet: OPLUMO Outlet 15
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
942
Current loyalty balance
Lifetime Spend
RM 1,178
Across 10 visits
Total Visits
10
Since 2026-03-22
Average Order Value
RM 105
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
942 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 15
Outlet purchase
2026-08-19 · Member activity · RM 78.75
App session
2026-08-07 · OPLUMO Outlet 15
Points credited
2026-07-26 · Member activity · RM 89.25
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 15
Outlet purchase
2026-07-02 · Member activity · RM 99.75
Points credited
2026-06-20 · OPLUMO Outlet 15
Outlet purchase
2026-06-08 · Member activity · RM 110.25