Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 05470
VM0005470Goldmember5470@example.test · +601110005470 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted Out
Points Balance
3,398
Current loyalty balance
Lifetime Spend
RM 4,248
Across 22 visits
Total Visits
22
Since 2025-04-02
Average Order Value
RM 157
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
177d
2026-04-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,398 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 14
Outlet purchase
2026-04-03 · Member activity · RM 117.75
App session
2026-03-22 · OPLUMO Outlet 14
Points credited
2026-03-10 · Member activity · RM 133.45
Win-back campaign delivered
2026-02-26 · OPLUMO Outlet 14
Outlet purchase
2026-02-14 · Member activity · RM 149.15
Points credited
2026-02-02 · OPLUMO Outlet 14
Outlet purchase
2026-01-21 · Member activity · RM 164.85