Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 05465
VM0005465Silvermember5465@example.test · +601110005465 · Preferred outlet: OPLUMO Outlet 9
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,815
Current loyalty balance
Lifetime Spend
RM 2,269
Across 45 visits
Total Visits
45
Since 2024-05-05
Average Order Value
RM 67
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
95d
2026-07-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,815 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-06 · OPLUMO Outlet 9
Outlet purchase
2026-06-24 · Member activity · RM 50.25
App session
2026-06-12 · OPLUMO Outlet 9
Points credited
2026-05-31 · Member activity · RM 56.95
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 9
Outlet purchase
2026-05-07 · Member activity · RM 63.65
Points credited
2026-04-25 · OPLUMO Outlet 9
Outlet purchase
2026-04-13 · Member activity · RM 70.35