Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 05446
VM0005446Platinummember5446@example.test · +601110005446 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
5,193
Current loyalty balance
Lifetime Spend
RM 6,491
Across 42 visits
Total Visits
42
Since 2024-04-18
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
166d
2026-04-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,193 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 7
Outlet purchase
2026-04-14 · Member activity · RM 100.50
App session
2026-04-02 · OPLUMO Outlet 7
Points credited
2026-03-21 · Member activity · RM 113.90
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 7
Outlet purchase
2026-02-25 · Member activity · RM 127.30
Points credited
2026-02-13 · OPLUMO Outlet 7
Outlet purchase
2026-02-01 · Member activity · RM 140.70