Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 05443
VM0005443Membermember5443@example.test · +601110005443 · Preferred outlet: OPLUMO Outlet 4
WeekendApp User
Consent Status
Opted In
Points Balance
515
Current loyalty balance
Lifetime Spend
RM 645
Across 5 visits
Total Visits
5
Since 2026-06-11
Average Order Value
RM 104
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
48d
2026-08-22
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
515 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 4
Outlet purchase
2026-08-10 · Member activity · RM 78.00
App session
2026-07-29 · OPLUMO Outlet 4
Points credited
2026-07-17 · Member activity · RM 88.40
Win-back campaign delivered
2026-07-05 · OPLUMO Outlet 4
Outlet purchase
2026-06-23 · Member activity · RM 98.80
Points credited
2026-06-11 · OPLUMO Outlet 4
Outlet purchase
2026-05-30 · Member activity · RM 109.20