Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 05442
VM0005442Silvermember5442@example.test · +601110005442 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,928
Current loyalty balance
Lifetime Spend
RM 2,410
Across 36 visits
Total Visits
36
Since 2024-10-18
Average Order Value
RM 56
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
91d
2026-07-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,928 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 3
Outlet purchase
2026-06-28 · Member activity · RM 42.00
App session
2026-06-16 · OPLUMO Outlet 3
Points credited
2026-06-04 · Member activity · RM 47.60
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 3
Outlet purchase
2026-05-11 · Member activity · RM 53.20
Points credited
2026-04-29 · OPLUMO Outlet 3
Outlet purchase
2026-04-17 · Member activity · RM 58.80