Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 05438
VM0005438Silvermember5438@example.test · +601110005438 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
1,640
Current loyalty balance
Lifetime Spend
RM 2,051
Across 15 visits
Total Visits
15
Since 2025-12-22
Average Order Value
RM 170
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,640 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 16
Outlet purchase
2026-08-19 · Member activity · RM 127.50
App session
2026-08-07 · OPLUMO Outlet 16
Points credited
2026-07-26 · Member activity · RM 144.50
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 16
Outlet purchase
2026-07-02 · Member activity · RM 161.50
Points credited
2026-06-20 · OPLUMO Outlet 16
Outlet purchase
2026-06-08 · Member activity · RM 178.50