Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 05436
VM0005436Membermember5436@example.test · +601110005436 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
739
Current loyalty balance
Lifetime Spend
RM 925
Across 23 visits
Total Visits
23
Since 2025-03-18
Average Order Value
RM 45
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
174d
2026-04-18
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
739 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 14
Outlet purchase
2026-04-06 · Member activity · RM 33.75
App session
2026-03-25 · OPLUMO Outlet 14
Points credited
2026-03-13 · Member activity · RM 38.25
Win-back campaign delivered
2026-03-01 · OPLUMO Outlet 14
Outlet purchase
2026-02-17 · Member activity · RM 42.75
Points credited
2026-02-05 · OPLUMO Outlet 14
Outlet purchase
2026-01-24 · Member activity · RM 47.25