Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 05426
VM0005426Silvermember5426@example.test · +601110005426 · Preferred outlet: OPLUMO Outlet 4
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,634
Current loyalty balance
Lifetime Spend
RM 2,043
Across 31 visits
Total Visits
31
Since 2025-04-13
Average Order Value
RM 66
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
4d
2026-10-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,634 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 4
Outlet purchase
2026-09-23 · Member activity · RM 49.50
App session
2026-09-11 · OPLUMO Outlet 4
Points credited
2026-08-30 · Member activity · RM 56.10
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 4
Outlet purchase
2026-08-06 · Member activity · RM 62.70
Points credited
2026-07-25 · OPLUMO Outlet 4
Outlet purchase
2026-07-13 · Member activity · RM 69.30