Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 05420
VM0005420Goldmember5420@example.test · +601110005420 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,169
Current loyalty balance
Lifetime Spend
RM 3,962
Across 44 visits
Total Visits
44
Since 2024-07-22
Average Order Value
RM 79
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
35d
2026-09-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,169 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 15
Outlet purchase
2026-08-23 · Member activity · RM 59.25
App session
2026-08-11 · OPLUMO Outlet 15
Points credited
2026-07-30 · Member activity · RM 67.15
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 15
Outlet purchase
2026-07-06 · Member activity · RM 75.05
Points credited
2026-06-24 · OPLUMO Outlet 15
Outlet purchase
2026-06-12 · Member activity · RM 82.95