Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 05414
VM0005414Membermember5414@example.test · +601110005414 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted In
Points Balance
683
Current loyalty balance
Lifetime Spend
RM 854
Across 25 visits
Total Visits
25
Since 2025-07-11
Average Order Value
RM 34
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
23d
2026-09-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
683 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 9
Outlet purchase
2026-09-04 · Member activity · RM 25.50
App session
2026-08-23 · OPLUMO Outlet 9
Points credited
2026-08-11 · Member activity · RM 28.90
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 9
Outlet purchase
2026-07-18 · Member activity · RM 32.30
Points credited
2026-07-06 · OPLUMO Outlet 9
Outlet purchase
2026-06-24 · Member activity · RM 35.70