Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 05406
VM0005406Membermember5406@example.test · +601110005406 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted In
Points Balance
885
Current loyalty balance
Lifetime Spend
RM 1,107
Across 8 visits
Total Visits
8
Since 2026-01-13
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
143d
2026-05-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
885 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 1
Outlet purchase
2026-05-07 · Member activity · RM 100.50
App session
2026-04-25 · OPLUMO Outlet 1
Points credited
2026-04-13 · Member activity · RM 113.90
Win-back campaign delivered
2026-04-01 · OPLUMO Outlet 1
Outlet purchase
2026-03-20 · Member activity · RM 127.30
Points credited
2026-03-08 · OPLUMO Outlet 1
Outlet purchase
2026-02-24 · Member activity · RM 140.70