Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 05400
VM0005400Membermember5400@example.test · +601110005400 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted Out
Points Balance
674
Current loyalty balance
Lifetime Spend
RM 843
Across 8 visits
Total Visits
8
Since 2026-06-05
Average Order Value
RM 100
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
0d
2026-10-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
674 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 12
Outlet purchase
2026-09-27 · Member activity · RM 75.00
App session
2026-09-15 · OPLUMO Outlet 12
Points credited
2026-09-03 · Member activity · RM 85.00
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 12
Outlet purchase
2026-08-10 · Member activity · RM 95.00
Points credited
2026-07-29 · OPLUMO Outlet 12
Outlet purchase
2026-07-17 · Member activity · RM 105.00