Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 05397
VM0005397Goldmember5397@example.test · +601110005397 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,028
Current loyalty balance
Lifetime Spend
RM 3,785
Across 45 visits
Total Visits
45
Since 2024-07-24
Average Order Value
RM 75
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
15d
2026-09-24
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,028 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 9
Outlet purchase
2026-09-12 · Member activity · RM 56.25
App session
2026-08-31 · OPLUMO Outlet 9
Points credited
2026-08-19 · Member activity · RM 63.75
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 9
Outlet purchase
2026-07-26 · Member activity · RM 71.25
Points credited
2026-07-14 · OPLUMO Outlet 9
Outlet purchase
2026-07-02 · Member activity · RM 78.75