Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 00539
VM0000539Membermember539@example.test · +601110000539 · Preferred outlet: OPLUMO Outlet 13
WeekendApp User
Consent Status
Opted In
Points Balance
774
Current loyalty balance
Lifetime Spend
RM 968
Across 38 visits
Total Visits
38
Since 2024-08-10
Average Order Value
RM 25
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
124d
2026-06-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
774 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-07 · OPLUMO Outlet 13
Outlet purchase
2026-05-26 · Member activity · RM 18.75
App session
2026-05-14 · OPLUMO Outlet 13
Points credited
2026-05-02 · Member activity · RM 21.25
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 13
Outlet purchase
2026-04-08 · Member activity · RM 23.75
Points credited
2026-03-27 · OPLUMO Outlet 13
Outlet purchase
2026-03-15 · Member activity · RM 26.25