Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 05382
VM0005382Silvermember5382@example.test · +601110005382 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted In
Points Balance
1,552
Current loyalty balance
Lifetime Spend
RM 1,941
Across 15 visits
Total Visits
15
Since 2026-01-25
Average Order Value
RM 139
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
5d
2026-10-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,552 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 11
Outlet purchase
2026-09-22 · Member activity · RM 104.25
App session
2026-09-10 · OPLUMO Outlet 11
Points credited
2026-08-29 · Member activity · RM 118.15
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 11
Outlet purchase
2026-08-05 · Member activity · RM 132.05
Points credited
2026-07-24 · OPLUMO Outlet 11
Outlet purchase
2026-07-12 · Member activity · RM 145.95