Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 05381
VM0005381Goldmember5381@example.test · +601110005381 · Preferred outlet: OPLUMO Outlet 10
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,507
Current loyalty balance
Lifetime Spend
RM 3,134
Across 38 visits
Total Visits
38
Since 2024-09-06
Average Order Value
RM 95
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
97d
2026-07-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,507 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-04 · OPLUMO Outlet 10
Outlet purchase
2026-06-22 · Member activity · RM 71.25
App session
2026-06-10 · OPLUMO Outlet 10
Points credited
2026-05-29 · Member activity · RM 80.75
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 10
Outlet purchase
2026-05-05 · Member activity · RM 90.25
Points credited
2026-04-23 · OPLUMO Outlet 10
Outlet purchase
2026-04-11 · Member activity · RM 99.75