Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00538
VM0000538Silvermember538@example.test · +601110000538 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,222
Current loyalty balance
Lifetime Spend
RM 2,778
Across 35 visits
Total Visits
35
Since 2024-10-22
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
105d
2026-06-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,222 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-26 · OPLUMO Outlet 12
Outlet purchase
2026-06-14 · Member activity · RM 52.50
App session
2026-06-02 · OPLUMO Outlet 12
Points credited
2026-05-21 · Member activity · RM 59.50
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 12
Outlet purchase
2026-04-27 · Member activity · RM 66.50
Points credited
2026-04-15 · OPLUMO Outlet 12
Outlet purchase
2026-04-03 · Member activity · RM 73.50