Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 05376
VM0005376Silvermember5376@example.test · +601110005376 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
1,915
Current loyalty balance
Lifetime Spend
RM 2,394
Across 19 visits
Total Visits
19
Since 2025-07-18
Average Order Value
RM 116
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
124d
2026-06-07
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,915 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-07 · OPLUMO Outlet 5
Outlet purchase
2026-05-26 · Member activity · RM 87.00
App session
2026-05-14 · OPLUMO Outlet 5
Points credited
2026-05-02 · Member activity · RM 98.60
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 5
Outlet purchase
2026-04-08 · Member activity · RM 110.20
Points credited
2026-03-27 · OPLUMO Outlet 5
Outlet purchase
2026-03-15 · Member activity · RM 121.80