Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 05370
VM0005370Goldmember5370@example.test · +601110005370 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted Out
Points Balance
3,842
Current loyalty balance
Lifetime Spend
RM 4,803
Across 32 visits
Total Visits
32
Since 2025-02-16
Average Order Value
RM 154
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
42d
2026-08-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,842 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 16
Outlet purchase
2026-08-16 · Member activity · RM 115.50
App session
2026-08-04 · OPLUMO Outlet 16
Points credited
2026-07-23 · Member activity · RM 130.90
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 16
Outlet purchase
2026-06-29 · Member activity · RM 146.30
Points credited
2026-06-17 · OPLUMO Outlet 16
Outlet purchase
2026-06-05 · Member activity · RM 161.70