Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 05369
VM0005369Silvermember5369@example.test · +601110005369 · Preferred outlet: OPLUMO Outlet 15
FamilyDelivery
Consent Status
Opted In
Points Balance
2,325
Current loyalty balance
Lifetime Spend
RM 2,907
Across 37 visits
Total Visits
37
Since 2024-11-20
Average Order Value
RM 74
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
40d
2026-08-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,325 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 15
Outlet purchase
2026-08-18 · Member activity · RM 55.50
App session
2026-08-06 · OPLUMO Outlet 15
Points credited
2026-07-25 · Member activity · RM 62.90
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 15
Outlet purchase
2026-07-01 · Member activity · RM 70.30
Points credited
2026-06-19 · OPLUMO Outlet 15
Outlet purchase
2026-06-07 · Member activity · RM 77.70