Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 05364
VM0005364Silvermember5364@example.test · +601110005364 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,798
Current loyalty balance
Lifetime Spend
RM 2,248
Across 28 visits
Total Visits
28
Since 2024-12-16
Average Order Value
RM 95
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
176d
2026-04-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,798 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 10
Outlet purchase
2026-04-04 · Member activity · RM 71.25
App session
2026-03-23 · OPLUMO Outlet 10
Points credited
2026-03-11 · Member activity · RM 80.75
Win-back campaign delivered
2026-02-27 · OPLUMO Outlet 10
Outlet purchase
2026-02-15 · Member activity · RM 90.25
Points credited
2026-02-03 · OPLUMO Outlet 10
Outlet purchase
2026-01-22 · Member activity · RM 99.75