Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 05362
VM0005362Silvermember5362@example.test · +601110005362 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,329
Current loyalty balance
Lifetime Spend
RM 1,662
Across 11 visits
Total Visits
11
Since 2025-11-27
Average Order Value
RM 127
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
136d
2026-05-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,329 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-26 · OPLUMO Outlet 8
Outlet purchase
2026-05-14 · Member activity · RM 95.25
App session
2026-05-02 · OPLUMO Outlet 8
Points credited
2026-04-20 · Member activity · RM 107.95
Win-back campaign delivered
2026-04-08 · OPLUMO Outlet 8
Outlet purchase
2026-03-27 · Member activity · RM 120.65
Points credited
2026-03-15 · OPLUMO Outlet 8
Outlet purchase
2026-03-03 · Member activity · RM 133.35